TRIGGERING EVENTS IN THE ENTREPRENEURIAL PROCESS: WHEN ARE THEY CRITICAL?
Edward Bewayo Montclair State University, Montclair-New Jersey ABSTRACT. This study examines positive or negative triggering events in the entrepreneurial process in Northern New Jersey to find out the issue of the specific triggering events that led to starting a business. Interviews with a sample of business owners (97) were conducted. The findings of this study […]
PATIENT SATISFACTION MEASURES AND THEIR IMPACT ON PATIENTS’ RATING OF A HOSPITAL
Leonard Branson Mark Buxton Hillary Fryman University of Illinois Springfield ABSTRACT As healthcare costs continue to escalate and patients become increasingly aware of the quality of healthcare, patients’ satisfaction is growing in importance to health care providers due to the changes in the reimbursement of hospitals decreed by the Affordable Healthcare Act of 2010. This […]
